Privacy Policy

Analytics on this site

Our public pages use AntDock’s own analytics. The console and sign-in pages are excluded from this site’s analytics. Tracking cookies are off by default, but browser storage maintains visitor and session identifiers. Use ?antdock=ignore to exclude this browser on this domain and ?antdock=track to resume. Public reports display only selected aggregate metrics.

1. Introduction

Welcome to AntDock (hereinafter referred to as "we", "us", or "the Service"). We understand the importance of your personal information and are committed to protecting your privacy. We adhere to the principles of accountability, purpose limitation, consent, data minimization, security, participation, and transparency in handling your personal information.

This Privacy Policy applies to your access and use of the Service through our website, mobile applications, APIs, or other means.

2. Information We Collect

2.1 Information You Provide

Account Information: Username, email address, and password (encrypted) provided during registration
Profile Information: Avatar, display name, and other information you choose to add
Payment Information: Payment method details when subscribing (processed by third-party payment processors)
Communications: Information from your interactions with our support team

2.2 Information Collected Automatically

Usage Data: How you use the Service, access times, pages viewed
Device Information: Device type, operating system, browser type, IP address
Log Data: Server logs including access times and requested pages

2.3 Data Collected Through Our Service

As an analytics and monitoring platform, we process data about your end users on your behalf. This data may include:

Page visit data (URLs, referrers, timestamps)
Performance metrics (load times, Web Vitals)
Anonymized device and browser information
Custom event data

Important: The analytics script uses no tracking cookies by default, stores a session-scoped visitor identifier, and may process URLs, referrers, device data, complete IP addresses, custom events, and customer-supplied user IDs. Do not send sensitive data in custom fields.

3. How We Use Your Information

Provide, maintain, and improve our Service
Process transactions and send related information
Send technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage trends to improve user experience
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: Third parties that help us operate our Service (e.g., cloud hosting, payment processing)
Legal Requirements: In response to applicable laws, regulations, legal processes, or government requests
Rights Protection: To protect the rights, property, or safety of us, our users, or the public
Business Transfers: In connection with mergers, acquisitions, or asset sales
With Your Consent: In other cases where you have given explicit consent

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information:

All data transmission encrypted using TLS/SSL
Passwords stored using industry-standard encryption algorithms
Regular security audits and vulnerability assessments
Access controls and principle of least privilege
Data backup and disaster recovery plans

6. Data Retention

Product deletion, account closure and retention expiry hide data from the product, statistics and exports, and stop associated collection. Original database rows and private files are retained. Only system administrators can recover an audited deletion batch; the product has no recovery interface. This feature does not physically erase personal information. Contact the platform operator about personal information erasure requests.

7. Your Rights

Depending on applicable law, you may have the following rights:

Right of Access: Request access to personal information we hold about you
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing of your personal information
Right to Withdraw Consent: Withdraw consent you have previously given

To exercise these rights, please contact us using the information below.

8. International Data Transfers

Your information may be transferred to and stored on servers outside your country/region. We take appropriate safeguards to ensure your data is protected, including using standard contractual clauses or ensuring the receiving country provides adequate data protection.

9. Cookies and Similar Technologies

Our service console uses essential cookies to maintain your login status and preferences. We do not use tracking cookies or third-party advertising cookies.

The analytics script we provide does not use tracking cookies by default and supports DNT/GPC and session-scoped identifiers. Whether consent or an opt-out is required depends on the customer's configuration, purpose, and applicable law.

10. Children's Privacy

Our Service is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have collected personal information from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revision date noted. For significant changes, we will notify you by email or through in-service notifications.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

Email: privacy@antdock.com

13. Region-Specific Terms

13.1 European Union/EEA Users (GDPR)

If you are located in the EU or EEA, you have additional rights under GDPR. Our legal bases for processing your data include: contract performance, legal obligations, your consent, and our legitimate interests. You have the right to lodge a complaint with your local data protection authority.

13.2 California Users (CCPA)

California residents have specific rights under CCPA, including: knowing what categories of personal information we collect, requesting deletion of personal information, and opting out of the sale of personal information (we do not sell personal information).

13.3 Users in China

We comply with the Personal Information Protection Law of the People's Republic of China and related regulations. We will obtain your explicit consent before collecting and processing your personal information and ensure you can conveniently exercise your rights.